Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment information when you use our services or make a purchase. We also collect usage data automatically, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments, questions, and support requests
  • Send technical notices and security alerts
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with third-party service providers (such as Stripe for payment processing) who assist us in operating our services. These providers are bound by confidentiality obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below.

7. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

9. Contact

For questions about this Privacy Policy, contact us at hello@hikalabs.com